Members are permitted to put their accounts on hold. Hold fees are $15 per week.
Holds are only granted in weekly increments.
Any changes to a hold (such as cancelling a hold early) will incur a change fee of $15 per change.
If someone defaults or terminates their contract early, all holds from that term will be nullified, and any banked time accumulated due to holds will be forfeited along with the fees.
No holds will be backdated.
Holds must be requested for in writing in advance of hold time.
Payments due while the account is on hold will still be due (as outlined by the members contract). Your held time is banked and added to the end of your membership.
Defaulting in payment at anytime will cancel any banked held time.
Hold fees are subject to taxes, not included in the fee listed in this policy.
An account hold does not pause the term of the contract, we are simply adding a bonus amount of time to the end of your contract term. There is no refund on payments made while an account is on hold.
No refunds on unused holds. (If you come back early, you can waive the hold, but the hold fee will still be collected at the rates as listed above including a “change” fee at the rate listed above).
Hold requests made in the last 30 days of a membership will be applied to the next membership. The renewal of the current membership will remain unaffected and will renew as scheduled. If no renewal is confirmed, the membership will convert to the month to month no commitment as outlined in the membership agreement.